Solar 101 — For the Triumph Team

How home solar really works.

A practical introduction to solar in the Okanagan: how it powers a home, how utility billing works, what changes in winter, and how solar pairs with heat pumps.

Start with the basics → Prepared for Triumph Heating & Air Conditioning
Rooftop solar installation overlooking Okanagan Lake
Solos Energy — locally owned, in-house installation crews

Sunlight in. Usable electricity out.

Solar photovoltaic panels create direct-current electricity whenever light reaches them. Inverters convert it into the alternating-current electricity the home already uses. There is no change to how the homeowner operates lights, appliances, a heat pump or an EV charger.

Your system works alongside the utility grid. During sunny hours, solar supplies the home first. If you need more electricity, the grid automatically supplies the difference. When the system produces more than the home is using, the excess goes back to the grid and is measured by the utility meter.

1PanelsTurn daylight into DC electricity
→
2InverterConverts it for household use
→
3Home firstSolar powers what is running
→
4Grid supportImport or export automatically

The questions homeowners ask most

“Does solar actually work on cloudy days?”

Yes. Panels respond to light, not heat, so they continue producing when skies are cloudy—just at a lower output than under strong, direct sun. A proposal from Solos uses local weather data, roof direction and shading to estimate production across the full year rather than promising perfect-day output every day.

“What happens in winter?”

Shorter days mean lower winter production, while long Okanagan summer days generate much more. Cold temperatures themselves do not stop solar panels from working. The system is designed around annual production, so the seasonal pattern is included in the estimate you receive.

“Will solar keep my house running during an outage?”

A standard grid-connected solar system shuts down during an outage to protect utility workers. Backup power requires a compatible battery system and equipment designed to safely separate the home from the grid.

What happens to extra solar power?

Solar electricity powers the home first. When production exceeds what the home is using, the excess is sent to the grid and recorded by the utility meter. The way that excess is credited depends on the customer’s electricity provider.

FortisBC Net metering

Excess kilowatt-hours are banked as electricity credits and applied against electricity drawn from the grid later. For every 1 kWh sent to the grid, the customer receives a 1 kWh credit in their bank.

BC Hydro Self-generation / net billing

New customers receive a monetary credit for excess generation. The current published rate is 10¢ per excess kWh.

Existing BC Hydro customers may still be on the former net-metering rate. Solos confirms the applicable utility program for every project.

BC Hydro solar and battery rebates

BC Hydro currently offers rebates on eligible systems on a first-come, first-served basis while funding lasts.

Solar panels

$1,000per kW installed

Up to 50% of the total installed cost, to a maximum of $5,000 for an individually metered residential home.

Battery storage

$500per kWh installed

Eligible residential customers can receive a battery rebate of up to a maximum of $5,000.

What Triumph’s team should know

  • The rebates are available to eligible BC Hydro customers; FortisBC customers are not eligible.
  • Eligible work must be completed by a Home Performance Contractor Network member.
Keep it simple with customers: let them know a rebate may be available and that Solos will confirm eligibility, current funding and the application requirements before the project moves ahead.

Why solar and heat pumps belong in the same conversation

A heat pump uses electricity to move heat and provide both heating and cooling. If it replaces natural-gas heating, the home’s electricity use will generally increase because space heating has shifted to electricity. Solar can generate electricity on-site and offset part of the home’s total annual electrical use.

01

Annual energy picture

Heat-pump use is highest in winter; solar production is highest in spring and summer. System value is assessed across the full year.

02

Design for future loads

A solar design should consider planned heat pumps, EVs, hot tubs or suites—not only last year’s utility bill.

03

Self-consumption

When the heat pump runs while panels are producing, the home can use that solar electricity directly.

04

Storage is separate

Solar offsets energy use. A battery is the additional component needed when backup power during outages is a goal.

The key idea
Solar does not directly power only the heat pump. It contributes electricity to the whole home, reducing how much power the home needs to purchase from the grid.

From first assessment to a producing system

1

Energy review

Solos learns about the home, electricity use, future electrical loads and the homeowner’s goals.

2

Custom design

The team reviews the roof, shade, electrical service and utility history to create a tailored system.

3

Clear proposal

The homeowner receives expected production, equipment details, pricing and an estimated payback—without pressure.

4

Permits & installation

Solos coordinates design, permits, utility requirements and installation with its in-house team.

Why homeowners choose Solos

Solos Energy is a family-owned Okanagan solar company serving residential and commercial customers. Every system is designed for the individual property and installed by an in-house crew.

  • Custom solar, battery and EV-charging solutions
  • In-house design and installation teams
  • Permit and utility-application support
  • System monitoring and ongoing assistance
  • Hundreds of installations completed across the Okanagan

Local recognition

Best of KelownaGold — 2025 & 2026 Best of PentictonGold — 2025 & 2026 Consumer Choice AwardKelowna — 2025 & 2026

No-pressure assessment

See if solar fits the home.

If a customer wants to explore solar, Solos will review the property, utility usage and future electrical needs, then explain the options clearly.